No More Waiting on Hold

Welcome to our website page dedicated to providing you with the essential information you need to contact customer service of Oriental Trading via phone. Our aim is to assist you in efficiently locating the phone number of Oriental Trading and address any concerns or inquiries you may have about your Oriental Trading purchases. We understand that waiting on hold for extended periods to inquire about your order on Oriental Trading can be frustrating, which is why we provide tips on how to efficiently and effectively communicate with an Oriental Trading representative once you've reached them. By following our step-by-step guide for contacting Oriental Trading customer service team, you'll be able to identify yourself and state your reason for calling in a clear and concise manner, helping the Oriental Trading representative assist you more effectively. We also provide guidance on how to ask the Oriental Trading representative for assistance, as well as how to follow any instructions provided by the Oriental Trading representative.

With this information, you can reach out to the Oriental Trading customer service via phone with confidence, knowing that you have the tools necessary to quickly and efficiently address any concerns or inquiries you may have about your Oriental Trading purchases.

Oriental Trading Phone Number

Toll-Free Number:

800-348-6483

Current wait: 4 mins (4m avg)

Hours: Mon-Fri 6am-11pm, Sat-Sun 7am-8pm CST

Best time to call: 10:15am

Want to contact Oriental Trading customer service faster? Don't wait on hold! Chat with the Oriental Trading team directly via live chat.

Customer Service Phone Number:

  • (402) 331-6800

    Internayional Orders

  • (800) 348-6483

    Order Returns

  • (800) 228-2269

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  • Faster Solutions: Cut down response times. Get resolutions faster.

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Check out if you can find the solution you need.

What happened: Hi there!*I have a subscription with you and I always receive your promotions or news. I'm from Ecuador and I've been blocked to enter your page by Geoblock. I've always bought from you years before because I have a US address, and now I can't even see the web page. *Could you please help me?? I don't want to be blocked and I love getting cool Halloween stuff from you.**Thanks!

What happened: I placed order yesterday and it went thru. I tried to place another order today and I hit a road block!

What happened: I would like to place an international order and I need your assistance. How do I proceed?*I have received the invoice quote*Please advise method of payment.

What happened: I need to return party hats, part gift bags and a headband. Order * ***********Items: ********, ********, **********Please let me know how I go about doing this,**Thanks**Codi Cole

What happened: I ordered several Grinch decorations, had all but one of the items ordered arrive in time before the party....was sent an email saying that my order had been delivered....however, the one item did not arrive until nearly a week later which was already after our scheduled party. Would like to return item since it was not able to be used at the scheduled party, and would like to know how to proceed to return the item and get my mo way refunded.

What happened: The problem: I need to order aisle runner

What happened: The problem: Hi im trying to order a aisle runner but the page doesn't work.

QA

How to contact Oriental Trading by phone?

To contact the Oriental Trading customer service by phone, you can follow these steps:

  • Look up the phone number of the Oriental Trading customer service. The phone number is listed on orientaltrading.com. Or check out the Oriental Trading phone number page on WorthEPenny.

  • Dial the Oriental Trading phone number 800-348-6483.

    Hours: Mon-Fri 6am-11pm, Sat-Sun 7am-8pm CST

    Best time to call: 10:15am

  • Wait for an answer: Once the call is connected, wait for an Oriental Trading representative to answer on the other end.

    Average wait time: 4m

  • Identify yourself and state your reason for calling the Oriental Trading representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Oriental Trading to help them assist you.

  • Ask for assistance: Ask the Oriental Trading representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

  • Follow any instructions given: If Oriental Trading needs additional information from you or provides any instructions, follow them carefully.

  • Thank the Oriental Trading representative: After you have received the assistance you need, thank the Oriental Trading representative for their time and help.

QA

How to get to a real person fastest?

To get to a real person as quickly as possible when calling Oriental Trading, you can follow these steps:

  • Dial the Oriental Trading customer service phone number 800-348-6483, which can be found on the Oriental Trading website or in your order confirmation email form Oriental Trading. Or check out the Oriental Trading phone number page on WorthEPenny.

  • When the automated voice prompts begin, do not press any buttons or provide any information about Oriental Trading. This may trigger the automated system to provide you with pre-recorded responses and options.

  • After a few seconds of silence, the system should give you the option to speak with a live Oriental Trading representative. This may be presented as an option like "speak to a representative" or "customer service".

  • Press the correct button when prompted by the automated system to speak with an Oriental Trading representative.

  • If the system still doesn’t connect you to an Oriental Trading representative, stay on the line without pressing any keys. Oriental Trading will eventually transfer you to a live person.

  • If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Oriental Trading.

  • Once you reach a live person, explain your issue and provide any relevant information about your Oriental Trading order. The Oriental Trading representative will work with you to resolve your issue as quickly as possible.

  • Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Oriental Trading website. This may allow you to connect with an Oriental Trading representative more quickly and efficiently than calling.

QA

Any tips for calling Oriental Trading customer service?

When calling Oriental Trading customer service, here are some best practices to ensure a smooth and efficient experience:

  • Have your Oriental Trading account information ready before calling. This will help expedite your request.

  • Make sure you have a stable and quiet environment to communicate with the Oriental Trading representative without any disruptions or background noise.

  • Be polite and respectful to the Oriental Trading representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Oriental Trading.

  • Clearly explain the issue you are facing and provide any relevant information or details that can help the Oriental Trading representative address your concern.

  • If the initial Oriental Trading representative is unable to resolve your issue, politely ask to speak with a supervisor from Oriental Trading or escalate the issue to a higher level of authority.

  • Take notes during the call, including the Oriental Trading representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

  • If necessary, follow up with Oriental Trading after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling Oriental Trading customer service.

QA

What can I do If I am unhappy with my call to Oriental Trading?

If you are unhappy with your call to Oriental Trading customer service, there are several options you can try:

  • Call again: Try calling Oriental Trading customer service again and speak to a different Oriental Trading representative. Sometimes a different Oriental Trading representative may have a different approach to resolve your issue more effectively.

  • Escalate the issue: If you are not satisfied with the response provided by the Oriental Trading representative, you can ask to speak with a supervisor from Oriental Trading or escalate the issue to a higher level of authority.

  • Provide feedback: After the call, Oriental Trading may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

  • Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Oriental Trading customer service through other channels, such as email or chat. You can also explore the Oriental Trading Help Center, which offers articles and resources that may help you troubleshoot your issue.

  • Consider other options: If you are still not satisfied with Oriental Trading service, you may want to consider other options such as returning the product you bought on Oriental Trading or filing a complaint with a consumer protection agency.

QA

How do I contact Oriental Trading via live chat?

To the Oriental Trading customer support via live chat, you can follow these steps:

  • Go to the Oriental Trading website and look for a "Contact Us" or "Help" link at the bottom of the page.

  • Click on the link and look for options to contact the Oriental Trading customer support, which include email, phone, or live chat.

  • Click on the live chat option, and follow the prompts to connect with an Oriental Trading representative.

  • Provide any necessary information about your issue or question, and wait for the Oriental Trading representative to respond.

Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the Oriental Trading live chat option, you may need to contact the Oriental Trading customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.

QA

How to contact Oriental Trading via social media?

You can contact Oriental Trading via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Oriental Trading via social media:

  • Log in to your social media account (e.g. Twitter, Facebook, Instagram).

  • Search for Oriental Trading official social media accounts, which are typically verified with a blue checkmark.

  • Once you find the official account of Oriental Trading, click on the "Message" or"Send Message" button.

  • Type your message and explain your issue or inquiry about Oriental Trading. Be as specific and detailed as possible, and provide any relevant order information.

  • Wait for a response from the Oriental Trading social media team.

Please note that the social media accounts of Oriental Trading are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Oriental Trading for certain issues. For urgent or complex issues, it's recommended to contact Oriental Trading customer service via phone or chat for more personalized assistance.

QA

Does Oriental Trading have an email? How to contact Oriental Trading customer service by email?

Yes, to contact the Oriental Trading customer support by email, follow these steps:

  • Go to orientaltrading.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

  • Look for an email address on the page.

  • Copy the email address provided by Oriental Trading and open up your email client. Create a new email and paste the email address into the "To" field.

  • In the subject line of the email, provide a brief summary of your issue or question about your Oriental Trading order. For example, "Return Inquiry" or "Product Question".

  • In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Oriental Trading order number or username.

  • Once you have completed the email, click send. You should receive a response from the Oriental Trading customer support team within a few business days.

QA

What is WorthEPenny's relationship to Oriental Trading?

To put it simply, WorthEPenny is an independent third-party website that is not related to Oriental Trading. WorthEPenny provides free tools and resources to assist customers in reaching Oriental Trading customer service more efficiently, such as the Oriental Trading phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Oriental Trading, as well as forums where Oriental Trading customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Oriental Trading, it is not associated with or endorsed by Oriental Trading.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the Oriental Trading official app or the Oriental Trading company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Oriental Trading trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Oriental Trading. All references by WorthEPenny to third-party trademarks like Oriental Trading are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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