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What happened: Due to a mixup, a box of ** hinged trinket boxes was ordered. I tried repeatedly to cancel the order, but it was shipped anyway. UPS advised me to put a note on the door with all the info and RETURN TO SENDER. I have done this and I hope it is satisfactory to you. I love Oriental Trading and I will continue to be a loyal customer. I hope that I receive my $**** refund and also, I was promised a $**.** shopping voucher for the four broken boxes in my previous order**********. Thank you. *****@***.com
Oriental Trading provides helpful channels like email, phone, live chat, help center, etc., for customers to receive support. The Oriental Trading customer service team also offers social media support for quick advice and solutions.
Email: iplawgroup@oriental.com
Phone: 800-348-6483
Live Chat: http://www.orientaltrading.com/
Help Center: https://www.orientaltrading.com/h3-help-contact-us.fltr
Twitter: https://twitter.com/orientaltrading
Instagram: https://www.instagram.com/orientaltrading
YouTube: https://www.youtube.com/channel/UCwsbyBIwvyIbPtXv9dRb6uQ
Oriental Trading offers a comprehensive range of support channels to assist their customers with their queries and concerns. These channels include email, live chat, phone support, social media support, forum support and self-service support. Whether you prefer to communicate through written messages or voice calls, want to discuss your issues publicly or privately, or need a quick resolution or a more detailed investigation, the Oriental Trading customer support has various options to cater to your needs. You can choose the most convenient and suitable channel for you and get the assistance you need promptly and efficiently.
To put it simply, WorthEPenny is an independent third-party website that is not related to Oriental Trading. WorthEPenny provides free tools and resources to assist customers in reaching Oriental Trading customer service more efficiently, such as the Oriental Trading phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Oriental Trading, as well as forums where Oriental Trading customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, like Oriental Trading, it is not associated with or endorsed by Oriental Trading.
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